LOU CHRISTMAS SET
VAT, customs and import taxes
When making purchases from the European Union, please be informed that we are using the IOSS scheme.
- Order value less than 150 EUR (without postage price): You won't have anything else to pay at delivery.
- Order value more than 150 EUR (without postage price): please be informed that you will be liable for VAT and import fees. These fees will be requested upon delivery and remain solely your responsibility. You can place two separate orders to avoid those additional fees.
Tracked shipping
✧The tracking number will be sent to you by email at the time of shipment.
Shipping origin
✧Orders are shipped from Switzerland.
Please note that the shipping origin can sometimes vary depending on the available stock at the local warehouse.
Processing & Delivery times
✧ Please see the product's description for its specific processing and delivery time
Express delivery and Rush order
✧ Express delivery can be available according to your location, you will find this option at checkout
✧ Please contact us for any rush order, we will do our best to accommodate you.
Shipping time
Europe : 4-8 business days
Our standard packaging is a pretty & eco-responsible gift box.
All our orders are carefully packaged.
Your satisfaction is our priority
We accept returns on all products except custom-made items for 14 days after receiving your order.
Returns/exchanges are free and paid for orders from Switzerland, France, Canada and the UK.
Read our returns policy here.
